Overview
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Course Details
15 units must be completed:
6 core units
9 elective units
Core units
- SITHIND006: Source and use information on the hospitality industry.
- SITHIND008: Work effectively in hospitality service.
- SITXCCS014: Provide service to customers.
- SITXCOM007: Show social and cultural sensitivity.
- SITXHRM007: Coach others in job skills.
- SITXWHS005: Participate in safe work practices.
Elective units
- SITXFSA005: Use hygienic practices for food safety. SITXCCS010: Provide visitor information.
- SITHFAB021: Provide responsible service of alcohol.
- SITXFSA006: Participate in safe food handling practices.
- SITHACS010: Provide Housekeeping Services to Guests.
- SITXCCS012: Provide Lost and Found Services.
- SITHACS016: Provide Accommodation Reception Services
- SITXCOM006: Source and present information
- BSBSUS211: Participate in Sustainable Work Practices
Note: Course duration may vary due to prior qualifications and credit transfers applied.
Above list only includes units selected by Vibe College in delivering. However, there are more units listed within training package for elective units. Vibe College may change the units in agreement with students and related stakeholder to meet the need of learners/changing industry trend.
Course Features
- Lectures
- Duration
- Skill level
- Language
- Assessments
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