Certificate IV in Hospitality


This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for acquiring targeted skills in accommodation services, food and beverage, and gaming.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Course Details

21 Units must be completed:

9 Core Units

12 Elective Units

Core units

  • SITHIND008: Work effectively in hospitality service.
  • SITXCCS015: Enhance customer service experiences.
  • SITXCOM010: Manage conflict.
  • SITXFIN009: Manage finances within a budget.
  • SITXHRM007: Coach others in job skills.
  • SITXHRM008: Roster staff.
  • SITXHRM009: Lead and manage people.
  • SITXMGT004: Monitor work operations.
  • SITXWHS007: Implement and monitor work health and safety practices.


Elective units

  • SITHACS010: Provide housekeeping services to guests.
  • SITHACS016: Provide accommodation reception services.
  • SITHFAB021: Provide responsible service of alcohol.
  • SITXFSA006: Participate in safe food handling practices.
  • SITHIND006: Source and use information on the hospitality industry.
  • SITXCCS010: Provide visitor information.
  • SITXCCS012: Provide lost and found services.
  • SITHFAB036: Provide Advice on Food.
  • SITXINV007: Purchase Goods.
  • SITXINV008: Control Stock.
  • BSBSUS411: Implement and Monitor Environmentally Sustainable Work Practices.

Note: Course duration may vary due to prior qualifications and credit transfers applied.

Above list only includes units selected by Vibe College in delivering. However, there are more units listed within training package for elective units. Vibe College may change the units in agreement with students and related stakeholder to meet the need of learners/changing industry trend.


  • Depending upon the nationality of the student, year 11 (Australian equivalent year 11) may be sufficient*.
  • Students must have completed at least an Australian year 12 equivalent.
  • Or Mature Age Students who do not have any qualification – they must pass the Internal LLN/English Placement Test*.
*Applicable for student nationalities and who would fall under SSVF matrix.


  • The student must provide evidence of attaining an overall IELTS score of 6 bands or equivalent scores on a similar test (such as TOEFL, PTE, etc).
  • Or the student must have attained at least Upper Intermediate level of English and must provide evidence of the same.
  • Or the student must pass Vibe’s relevant Internal English Placement Test.
  • Or the student must have completed Certificate III in Spoken and Written English.


The Student can be exempted from English Language Requirements if:

They are enrolled in full-time school studies as a principal course including in a secondary exchange programme, a postgraduate research course, a standalone English Language Intensive Course for Overseas Students (ELICOS), and Foreign Affairs or Defence sponsored students.

Or they have completed at least five years’ study in one or more of the following countries: Australia, UK, Canada, New Zealand, South Africa, or the Republic of Ireland.

Or they have, in the two years before applying for the student visa, completed in Australia and in the English language, either the Senior Secondary Certificate of Education or a substantial component of a course leading to a qualification from the Australian Qualifications Framework at the Certificate IV or higher level, while he/she held a student visa.

Vibe College has a number of options to allow you to select a payment method best suited to your financial needs. Course fees can be paid in person, by phone, internet banking, or credit card.

Fee for Service

  • Option 1: Upfront 100% Payment.
    You can pay course fees in full upfront through your own pocket either by direct debit or credit card. A direct debit or direct withdrawal of funds can be arranged and scheduled from your nominated bank account. We accept payments by MasterCard or Visa.
  • Options 2: Payment Plan
    You are required to make first installment before course commencement and make the remaining payments through convenient installments weekly, fortnightly, monthly or per semester. Terms and conditions apply.
  • Options 3: Direct Debit
    You can arrange direct debit payments to us with your banking provider
  • Options 4: Credit Card
    We accept payments by MasterCard or Visa.

Note: Payments by  MasterCard and Visa credit Card attract a 2.5% surcharge  which will be added to the payment account being made. American express credit cards attract a 3% surcharge.

Study Outcomes

On completion of your studies you will receive a Certificate IV in Hospitality SIT40422 Qualification Certificate, issued by VIBE COLLEGE.

Possible Career Outcomes

  • Espresso Coffee Machine Operator
  • Food and Beverage Attendant
  • Front Desk Receptionist
  • Bar Supervisor or Team Leader
  • Concierge
  • Duty Manager
  • Food and Beverage Supervisor or Team Leader
  • Forecast Analyst (Accommodation Services)
  • Front Office Supervisor or Team Leader
  • Housekeeping Supervisor or Team Leader
  • Gaming Supervisor or Team Leader
  • Reservation Analyst
  • Shift Manager

Pathways Information

After achieving SIT40422 Certificate IV in Hospitality, individuals may undertake:

SIT40521 Certificate IV in Kitchen Management
SIT50422 Diploma of Hospitality Management
SIT60322 Advanced Diploma of Hospitality Management

Note: Vibe College may not offer the courses listed under Pathway Information. Above list is only representation of higher-level courses available in your areas of study.

The Certificate IV in Hospitality includes the requirement of a minimum of 36 complete service periods (shifts) of practical placement to be completed.

Vocational placement helps you prepare for the real world with real-life skills. For more information on work placement or support services that we are able to offer, please feel free to contact us or talk to your course adviser at Vibe College today.

Govt. Guidlines

We are currently in the process of updating all the information with recent changes announced by Department of Home Affairs. In the meantime, if you need any information, please reach out to college administration directly via email ([email protected]). Sorry for any inconvenience caused.